Discussions
Why Is Your Arlo Camera Not Recording Motion and How to Fix It?
Smart home security systems have become essential in modern households, and Arlo cameras stand out due to their robust features and user-friendly designs. However, users often encounter issues such as the Arlo camera not recording motion, challenges during setup, or needing to perform a reset. If you’re dealing with such concerns, this detailed guide will walk you through common problems, effective troubleshooting steps, and how to make the most of your Arlo camera installation and configuration process.
This post is brought to you by Callhelpsupport, your go-to solution provider for all things related to smart security systems and technical device support.
Common Issue: Arlo Camera Not Recording Motion
One of the most frustrating problems for Arlo users is when the Arlo camera not recording motion. This issue could occur for a variety of reasons, ranging from incorrect settings to firmware glitches.
Causes:
Motion Detection Disabled: The motion detection feature might be turned off in your Arlo app.
Low Sensitivity Settings: If the motion sensitivity is set too low, the camera might not detect activity effectively.
Improper Placement: If the camera is not angled correctly, it might miss capturing movement.
Firmware Outdated: An outdated firmware version could lead to bugs and non-functionality.
Network Issues: Slow or unstable Wi-Fi can delay or prevent motion recordings.
How to Fix:
Open the Arlo app and go to Device Settings > Motion Detection to ensure it's enabled.
Adjust the sensitivity slider under motion settings and test until optimal.
Check camera positioning and try angling it to cover the intended activity zone.
Update the firmware via the app if available.
Restart your router and ensure your Arlo device has strong signal strength.
For a detailed walkthrough and professional help, reach out to Callhelpsupport for guided troubleshooting tailored to your setup.
Step-by-Step Guide for Arlo Camera Installation
Arlo Camera Installation correctly is crucial for its performance. A secure and well-placed installation ensures your home stays protected without gaps in coverage.
Basic Installation Steps:
Unbox and Charge: Make sure the camera is fully charged (if wireless) before you begin.
Download the Arlo App: Available for Android and iOS. This is essential for configuration.
Create or Log Into Your Arlo Account.
Add a Device: Tap “Add New Device” in the app and select the Arlo model you own.
Follow App Instructions: It will guide you through Wi-Fi setup and pairing.
Mount the Camera: Use the mounting screws provided or magnetic mounts depending on your model.
Whether indoor or outdoor, make sure the camera is mounted at a height between 7-10 feet angled downwards for optimal motion detection.
Tip: Place cameras near entry points, garage areas, and backyards to maximize your home’s security coverage.
How to Setup Arlo Doorbell for Maximum Security
The Arlo Video Doorbell is another excellent product that adds convenience and security to your doorstep. Here’s how you can efficiently setup Arlo doorbell:
Installation Steps:
Check Compatibility: Ensure your existing doorbell wiring (if wired) is compatible with Arlo.
Charge or Wire: If it’s a wireless model, charge the battery fully before mounting.
Install Mounting Plate: Attach the mounting plate to your wall using screws or adhesives.
Connect to Wi-Fi: Follow app instructions to connect to your 2.4GHz network.
App Configuration: Customize your chime settings, activity zones, and motion alerts.
Test the System: Ring the doorbell and verify if alerts and video feeds are functional.
Callhelpsupport provides complete support if you encounter pairing issues, chime delays, or app configuration glitches during this process.
How to Perform Arlo Camera Reset
If your Arlo device isn’t responding properly or you plan to change networks, performing a Arlo camera reset is often necessary. Resetting clears stored settings and restores factory defaults.
Reset Instructions:
Locate the Sync/Reset Button: Usually found at the top or back of the camera.
Press and Hold: Use a paperclip to hold the button for approximately 15 seconds.
LED Indicators: Watch for blinking amber lights followed by a blue light, indicating the reset is complete.
Re-add to App: Open the Arlo app and reconfigure your device as a new installation.
If the reset doesn’t solve the problem or you experience errors during the re-pairing process, it's best to contact the experts at Callhelpsupport.
Expert Tip: Avoiding False Alerts
Many users complain about getting too many notifications or false alerts. Here are some best practices:
Use Activity Zones: Set up specific zones within the camera’s field of view.
Turn Off Animal Detection: If you don’t have pets or want to avoid critter-triggered recordings.
Adjust Motion Sensitivity: Fine-tune for the level of motion you want to monitor.
Enable Smart Notifications: Arlo Smart plans allow facial recognition and package detection, reducing unnecessary alerts.
Enhance Security With Regular Maintenance
Maintaining your Arlo camera system is just as important as the initial setup:
Clean the lens regularly to avoid blurry footage.
Check battery levels weekly.
Make sure the camera’s firmware is up to date.
Test motion detection monthly.
A small effort in upkeep can greatly increase the reliability and lifespan of your Arlo system. If you're unsure how to perform these tasks or encounter issues, trust Callhelpsupport for reliable remote assistance.
Troubleshooting Tools & Help from Callhelpsupport
When you're dealing with complex technical issues, trying to fix things manually can often waste time and effort. Whether it's the Arlo camera not recording motion, an installation error, or a reset failure, Callhelpsupport is here to help.
Their team of experts can remotely guide you or provide on-site solutions for:
Wi-Fi configuration problems
Firmware update failures
Device pairing issues
Hardware malfunctions
If your device has stopped recording events and you’ve already tried the suggested steps, it might be time to escalate. Visit the official help page through this resource on Arlo camera not recording motion for detailed guidance.
FAQs
Q1: Why is my Arlo camera not detecting motion?
A: It could be due to low motion sensitivity, incorrect camera angle, or motion detection being turned off. Check the settings in your Arlo app.
Q2: Can I install the Arlo camera myself?
A: Yes, Arlo cameras are designed for DIY installation. Just follow the app instructions and mount the camera securely.
Q3: What should I do if my Arlo doorbell is not connecting?
A: Check Wi-Fi signal strength, reset the device, and ensure the app has the latest version. Reinstall the doorbell if needed.
Q4: How often should I reset my Arlo camera?
A: Only reset your camera when facing major connectivity issues or switching to a new network. Regular resets are not recommended.
Q5: Is professional help necessary for Arlo installation?
A: While DIY is possible, professional support from Callhelpsupport ensures error-free installation and optimal device performance.
Conclusion
Keeping your smart home protected requires more than just buying good equipment—it involves proper setup, maintenance, and timely troubleshooting. Whether it's resolving the Arlo camera not recording motion, a complete Arlo camera installation, or performing an Arlo camera reset, this guide has covered essential steps to empower you with actionable solutions.
For more complex cases or real-time support, you can always trust Callhelpsupport to provide reliable, efficient, and friendly assistance to get your Arlo devices back in top shape.