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When shopping for electronics, cameras, or other tech gear, it's essential to understand the retailer's return policy. B&H Photo Video is a trusted name in the industry, and their B&H return policy is designed to provide flexibility and customer satisfaction. Here’s what you need to know:

Return Window
B&H offers a 30-day return policy for most items, starting from the delivery date. This gives customers ample time to test their purchases and decide if they meet their needs. Some products, like software or opened media, may have different restrictions, so always check the product page for details.

Condition of Items
To qualify for a return, items must be in like-new condition, including original packaging and all accessories. B&H may refuse returns if the product shows signs of excessive use or damage.

Return Process
Request a Return Authorization (RA) – Log into your B&H account or contact customer service to initiate the process.

Pack the Item Securely – Use the original packaging if possible to avoid damage during transit.

Ship It Back – B&H provides a prepaid return label for eligible items, making the process hassle-free.

Refunds & Exchanges
Once your return is received and inspected, refunds are typically processed within 3-5 business days. Exchanges are subject to product availability.

Exceptions & Special Cases
Some items, such as customized gear or special orders, may not be eligible for returns. Additionally, B&H’s extended holiday return policy often allows for longer return windows during peak seasons.

B&H’s return policy is customer-friendly, but always review the terms before purchasing. Have you had any experiences with B&H returns? Share your thoughts below!